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Privacy Policy

DLA Elearning provides courses through the DLA Elearning Site care about the confidentiality and security of your information. This Privacy Policy applies to information that DLA Elearning collects through the DLA Elearning Site when you interact with DLA Elearning, with Members, with other users, and generally with the DLA Elearning Site.

Your information is received and controlled by DLA Elearning according to this Privacy Policy when you sign up for an DLA Elearning account or otherwise use the DLA Elearning Site.

DLA Elearning is solely and independently responsible for its own privacy practices. No Member is responsible for DLA Elearning’s privacy practices. If you enroll in a course offered by a Member through the DLA Elearning Site, information about you and your activity in the course is received and controlled also by that Member as described in this Privacy Policy.

Each Member is solely and independently responsible for its own privacy practices. No Member is responsible for another Member’s privacy practices. Also, DLA Elearning is not responsible for any Member’s privacy practices.

If you do not accept the terms of this Privacy Policy, then please do not access, browse, or register for the DLA Elearning Site or enroll in any courses. If you choose not to provide certain information required to provide you with various products and services offered on the DLA Elearning Site, then you may not be able to establish a user account or obtain those products or services.

Information that DLA Elearning collects from you (including Personal Information)

DLA Elearning directly collects information when you:

  • sign up for an DLA Elearning user account and create an DLA Elearning user profile;
  • enroll and participate in online courses;
  • purchase a product or service (for example, Verified Certificates);
  • send email messages to DLA Elearning (including messages to learner support);
  • participate in user surveys; and
  • participate in public forums, webinars, and other interactive experiences on the DLA Elearning Site.

DLA Elearning requires your Personal Information only in limited circumstances when you:

  • sign up for an DLA Elearning user account (name, username, email address);
  • purchase a Verified Certificate (so that DLA Elearning’s third-party vendor can authenticate your identity) or other product or service (so that DLA Elearning’s third-party vendor can process payment);
  • participate in remote proctoring or other course facilitation processes (so that DLA Elearning’s third-party vendor can monitor and assess the integrity of your course activity); or
  • earn a Verified Certificate (the certificate will have your name on it).

You may voluntarily choose to share additional Personal Information on the DLA Elearning Site, for example:

  • in your DLA Elearning account profile (and you may display a limited or full profile to other DLA Elearning Site users);
  • in applying for financial assistance; or
  • when participating in a course, forum, webinar, or other interactive experience on the DLA Elearning Site (noting that in some cases, this information is shared with a third party that provides tools or other assistance for the DLA Elearning Site or a course).

Members do not receive your Personal Information unless and until you enroll in a course. If you enroll in a course, the Member that offers the course will receive Personal Information from your DLA Elearning account profile plus the information that DLA Elearning collects about your activity and performance in the course in which you enrolled.

COOKIES AND TRACKING TECHNOLOGIES ON THE DLA ELEARNING SITE

Like many companies, DLA Elearning uses Cookies and other common Tracking Technologies on the DLA Elearning Site and in email communications to help DLA Elearning better understand your use and needs of the DLA Elearning Site, current and future DLA Elearning -related products and services, and how DLA Elearning and Members can improve. For example:

  • based on your cookie settings, DLA Elearning tracks information indicating, among other things, which pages of the DLA Elearning Site were visited, the order in which they were visited, when they were visited, and which hyperlinks and other user interface controls were used;
  • DLA Elearning may log the IP address, operating system, and browser software (including mobile use and device type when you use DLA Elearning native mobile apps) you used when accessing the DLA Elearning Site, and DLA Elearning may be able to determine from an IP address your Internet Service Provider and the geographic location of your point of connectivity; and
  • DLA Elearning may track and collect information from emails that DLA Elearning sends to you, for example whether you opened the email or clicked on any links from the email.

DLA Elearning and Members use Cookies and other Tracking Technologies for the following purposes:

  • when necessary for system administration, security, and integrity to ensure the DLA Elearning Site works properly for you. Without these technologies, the DLA Elearning Site may not function correctly;
  • to enable analytics, performance and functionality, to help DLA Elearning and Members gather information about how visitors use the DLA Elearning Site and monitor DLA Elearning Site performance, and to enhance your experience by recognizing and remembering whether you have visited the DLA Elearning Site before and may have any personal preferences; and
  • to support marketing by enabling DLA Elearning and Members to deliver content relevant to your interests on the DLA Elearning Site and third-party sites based on how you interact with DLA Elearning or Member advertisements or content. DLA Elearning and Members use “first-party” cookies, which means cookies served by DLA Elearning or an individual Member, and also “third-party” cookies, which means cookies served by third parties that help DLA Elearning and Members track this information.

HOW YOUR INFORMATION IS USED

DLA Elearning and Members use information, including Personal Information, to carry out the following purposes:

  • Operate and improve the DLA Elearning Site – This includes creating and improving features that support the DLA Elearning community and enable DLA Elearning Site usage at scale. This also includes personalizing the DLA Elearning Site, so your learning experience is tailored to your interests and needs.
  • Create, administer, provide, and teach courses – This includes creating and improving the delivery of massive open online courses and programs on DLA Elearning . This also includes personalizing courses, so your learning experience is tailored to your interests and needs, and assessing your performance and awarding certificates.
  • Offer and improve products and services – This includes enabling you to navigate the DLA Elearning Site, to enroll and participate in courses and programs on the DLA Elearning Site, to learn effectively in such courses and programs, and to purchase or obtain products and services on the DLA Elearning Site such as Verified Certificates.
  • Develop and maintain the security and performance of the DLA Elearning Site – This includes tracking DLA Elearning Site outages and creating software solutions, detecting violations of the Honor Code and Terms of Service, and monitoring uses, misuses, and potential misuses of the DLA Elearning Site.
  • Communicate with you – This includes answering your course and platform questions, notifying you of course and DLA Elearning Site maintenance and updates, marketing to you about course offerings, programs, news, and related products and services of DLA Elearning or DLA Elearning affiliates, and as permitted under applicable law, sending you communications about products or services of selected business partners that may be of interest to you.
  • Support scientific research including, for example, in the areas of cognitive science and education – This includes collaborating to enable and conduct research about how learners access and master course materials online, with the goal of improving course outcomes.
  • Track DLA Elearning Site usage against goals and mission – This includes performing analytics to evaluate access to and performance in courses and course-related products and services and to report aggregate usage information (not Personal Information) to business partners and external audiences.
  • Exercise, enforce, and comply with legal rights and obligations – This includes responding to subpoenas, court orders, or other legal process; and investigating, preventing, or taking action regarding illegal activities, suspected fraud, security or technical issues, or to protect the rights, property, or safety of DLA Elearning , Members, or others, and as otherwise required by applicable law.

HOW YOUR INFORMATION IS SHARED

  • With other learners in courses that you take and with other visitors to the DLA Elearning Site, to create an interactive learning environment, support class participation, and share course information – This includes sharing comments, coursework, or other information or content that you submit to a portion of the DLA Elearning Site designed for viewing by other class members or for public communication. This also includes providing opportunities for you to communicate with other users who may have similar interests or educational goals, for instance, recommending specific study partners or connecting potential student mentees and mentors. In such cases, DLA Elearning and each Member that offers a course in which you enrolled may use all information collected about you to determine who might be interested in communicating with you, but will only provide others your username (for clarity, no disclosure of your real name or email address).
  • With employers, government programs, institutions, or other enterprises that sponsor your enrollment in a course for training or other educational purposes – If an entity pays for or otherwise sponsors your Verified Certificate or course participation, DLA Elearning will share information with the entity as needed to confirm your enrollment, participation, progress, and completion status in that course.
  • With affiliates of DLA Elearning or a Member, or with successors in the event of a merger, acquisition, or reorganization, for their use consistent with this Privacy Policy.

HOW TO MANAGE YOUR PERSONAL INFORMATION

You can manage your Personal Information through learner features on the DLA Elearning Site and requests to the DLA Elearning learner support team. If your request involves information controlled by a Member, DLA Elearning learner support will notify and coordinate with the appropriate Member to address your request. DLA Elearning will provide support to the extent required by applicable law (for example, learners in the European Union) and more broadly when possible, as a courtesy in our sole discretion. DLA Elearning will notify you in the event that DLA Elearning is unable to meet a request that is not legally required. Similarly, Members will only be obligated to comply with requests to the extent legally required, but may choose to comply with other requests in their sole discretion.

Access and correct your Personal Information

Much of your Personal Information is available in your DLA Elearning account. Your name, email address, and other identifiable profile information is editable through the profile settings in your DLA Elearning account except as noted below. Your account dashboard lists all current and archived courses in which you have enrolled and includes links to any Verified Certificates you may have earned. The dashboard also contains copies of your answers and other participation and performance in courses. Please contact DLA Elearning learner support to access and update this or other information. If your request involves information controlled by a Member, DLA Elearning learner support will notify the appropriate Member of your request. Exceptions:

  • Usernames cannot ever be changed. This is an DLA Elearning system restriction. Because usernames identify you in courses and elsewhere on the DLA Elearning Site, DLA Elearning encourages you to use discretion in choosing your username. If you want to protect your identity, do not use your real name or a name identifiable to you as your username.
  • DLA Elearning does not track or index every time or every place on the DLA Elearning Site when or where a learner may volunteer Personal Information, so neither DLA Elearning nor Members will be able to help you locate or manage all such instances. DLA Elearning encourages you to use discretion before volunteering Personal Information on the DLA Elearning Site.

Restrict or object to the processing of Personal Information

If you want to manage emails and other communications to you, you may update your preferences in your DLA Elearning account dashboard, follow the steps described in links at the bottom of email messages, or contact DLA Elearning learner support. You may object to, or request that DLA Elearning or a Member stop, its use of your Personal Information for other purposes by contacting the DLA Elearning learner support team. If your request involves information controlled by a Member, DLA Elearning learner support will notify the appropriate Member of your request. Please note that if you choose to restrict DLA Elearning’s or a Member’s ability to process Personal Information, and the processing is otherwise required to provide you with various services and products offered on the DLA Elearning Site, you may not be able to establish an DLA Elearning user account or enroll for a course, and DLA Elearning or a Member may not be able to provide you with those services or products.

Delete account and Personal Information

To request deletion of your DLA Elearning account and Personal Information, you should click the button labeled “Delete my account” in your DLA Elearning account settings. Because deletion on the DLA Elearning system is a permanent action and cannot be reversed, DLA Elearning may ask you to complete a process that aims to confirm your authority to manage the DLA Elearning account affected by your request.

With respect to your DLA Elearning account, DLA Elearning will permanently:

  • deactivate your DLA Elearning account,
  • remove the active profile,
  • retire your username, and
  • remove you from DLA Elearning email lists.

With respect to your Personal Information, DLA Elearning will permanently delete your DLA Elearning account profile Personal Information from the DLA Elearning Site.

As noted above, to the extent that DLA Elearning associates the information that DLA Elearning collects directly or indirectly with an individual (for example, you), the association is based on Personal Information in your DLA Elearning account profile. By erasing the Personal Information in your DLA Elearning account profile, the remaining information about your activity on the DLA Elearning Site will no longer be associated with you, except as noted below.

These changes will be applied to data stores that are used for operation of the DLA Elearning Site including course administration by Members. If you enrolled in any courses on the DLA Elearning Site, the DLA Elearning learner support team will share your request with the Members that offered those courses.

Data retention

DLA Elearning will retain your Personal Information for as long as your account is active or as needed to provide you with services; to maintain a record of your transactions for financial reporting, audit, and compliance purposes; and to comply with DLA Elearning’s legal obligations, resolve disputes, enforce its agreements, and as otherwise permitted by applicable law. If you enroll in a Member’s course, such Member will also retain your Personal Information for as long as needed to provide you with services; to maintain a record of your transactions for financial reporting, audit, and compliance purposes; and to comply with its legal obligations, resolve disputes, enforce its agreements, and as otherwise permitted by applicable law. Upon your request that DLA Elearning deactivate your account and delete your information, DLA Elearning will follow the process described above, including without limitation archiving your course data (in a manner and to the extent permitted under applicable law) to serve its mission to enable scientific research on cognitive science and education. These archives will be used to produce encrypted research data packages for Members, and each such Member may also keep and use course data for scientific research.

STORAGE & SECURITY

DLA Elearning stores information, including Personal Information, on its own servers and also on servers of companies that DLA Elearning hires to provide services. Each Member also stores information, including Personal Information, on its own servers and/or on servers of companies that the Member hires to provide services.

If a Member learns of a security breach involving that Member’s copy of your Personal Information, the Member may attempt to notify you electronically so that you may take appropriate protective steps. By enrolling in a Member’s course on the DLA Elearning Site or providing Personal Information to the Member, you agree that the Member can communicate with you electronically regarding security, privacy, and administrative issues relating to your course enrollment and participation. If a security systems breach occurs, the affected Member may post a notice on the DLA Elearning site and/or send an email to you at the email address associated with your enrollment in the Member’s course on the DLA Elearning Site. Depending on where you are located, you may have a legal right to receive notice of a security breach, involving your Personal Information, in writing.

PRIVACY POLICY UPDATES

This Privacy Policy will be reviewed and updated from time to time. When changes are made, the Privacy Policy will be labeled as "Revised (date)," indicating that you should review the new terms, which will be effective immediately upon posting on this page, with an updated effective date. By accessing the DLA Elearning Site after any changes have been made, you accept the modified Privacy Policy and any changes contained therein. In case you miss the notification referenced above, be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.

CONTACT INFORMATION

If you have privacy concerns, have disclosed data you would prefer to keep private, or would like to access the Personal Information that DLA Elearning maintains about you, please contact us at DLA Elearning.